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Privacy Policy

HanMaru Mart has created this Privacy Policy in compliance with applicable laws and in order to demonstrate our firm commitment to privacy. This Privacy Policy describes how HanMaru Mart collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you (whether in your individual or business capacity) access or use, in any manner, any content, products, services or related activities (collectively “Services”), including through the Internet domains owned or operated by HanMaru Mart.

We refer to the above websites and all related websites as “sites” and to each of them as a “site.” When we refer to “we,” “us,” or “our,” we mean HanMaru Mart, or the specific division, or affiliate that operates a site, provides its content or processes information received through it, each as appropriate and applicable. When we refer to “you” or “your,” we mean the person accessing the site. If the person accessing the site does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.

This Privacy Policy applies to your use of our Services, and covers information collected in connection with your access to and use of our Services, including those Services provided through our sites and/or online. Please read this Privacy Policy carefully. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Policy.

Our Privacy Policy Includes:

  • GENERAL DISCLOSURES
  • WHAT INFORMATION WE COLLECT
  • HOW WE USE YOUR INFORMATION
  • WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION
  • COOKIES POLICY
  • HOW TO RESTRICT COOKIES
  • THIRD-PARTY ADVERTISING AND ANALYTICS
  • LINKING SITES
  • SOCIAL MEDIA
  • HOW LONG WE RETAIN YOUR INFORMATION
  • MARKETING AND PROMOTIONAL COMMUNICATIONS
  • CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA) COMPLIANCE AND RELATED INFORMATION
  • SECURITY
  • CALIFORNIA CONSUMERS
  • NEVADA CONSUMERS
  • PAYMENTS
  • CHANGES TO THIS PRIVACY POLICY
  • CONTACT INFORMATION

1. GENERAL DISCLOSURES

This site is hosted in the United States. If you are visiting the sites from outside of the United States, please note that by providing your information it is being transferred to, stored or processed in the United States and other countries, where our data center and servers are located and operated. This section sets forth the general privacy policy for the United States. Depending on your state or country of residence, applicable privacy laws may provide you the ability to request access to, correction of or deletion of your information, as further outlined below. If you are outside the United States and do not wish to allow the transfer of your personal information to the United States, you should not use these sites and you should opt-out of the collection of cookies. View our COOKIES POLICY.

We take your privacy and the protection of your personal information seriously. We will only store, process and disclose your personal information in accordance with applicable law. We will make it clear when we collect personal information and will explain what we intend to do with it. We do our best to protect your privacy through the appropriate use of information security measures.

2. WHAT INFORMATION WE COLLECT

1) Information You Provide To Us Directly

HanMaru Mart may collect different information from or about you depending on the manner in which you use our sites or Services. The following examples are provided to help you better understand the information we may collect through your use of the sites or in the course of us providing our Services to you in the prior twelve (12) month period. We may collect, use, store and transfer different kinds of personal information about you, which we have grouped together in the following categories:

  • Identity Information includes first name, middle initial or name, last name, and birth date.
  • Contact Information includes personal mailing address, email address, telephone number, social media handle.
  • Social Media Information that we collect from you includes information you communicate to or about us on social media including, your name, address and email, if different than in our customer files, your gender, age, whether you are our employee, your direct private messages to our social media accounts, and your social media account nicknames.
  • User-Generated Content includes information and content that you create and then share with or about HanMaru Mart on third party social networks or by uploading it to one of our sites or app, including through the use of third-party social media apps such as Facebook. Examples include photos, videos, personal stories, or other similar media or content.
  • Financial Information includes bank account information and payment card details you provide for payment for our Services.
  • Transaction Information includes details about Services you have obtained from us including any issues you have expressed to us regarding our Services; a specific order details, average order volume, order frequency, date of last order, date of last phone order, time you have been a customer, product clusters you like, and total discount you have received.
  • Profile Information includes your username and password, purchases or orders made by you, your interests, preferences including gluten free, GMO free, or organic products, your Service buying behavior, your Services delivery preferences, Services feedback and survey responses and your ratings of us or our Services.
  • Usage Information includes information about how you use our sites and Services, including usage statistics about your interaction with our sites such as web pages accessed, referring website address(es), time spent on webpages, web pages visited, search queries, click data on the site, date and time, and other information regarding your use of our sites.
  • Technical Information includes internet protocol (IP) address, your internet service provider, your login data, browser type and version, device type, time zone setting and geo-location information, browser plug-in types and versions, operating system, activity log files and platform and other technology and systems on the devices you use to access a site.
  • Marketing and Communications Information includes your preferences in receiving marketing contacts and offers from us and our third parties, your opt in and opt out choices for email and push notification preferences, your interaction with email we send you such as if and when you open it, when you delete it, links you engage with in the email and when you delete the emails, your interaction with push notifications we send you through our application that you download onto your mobile device (phone, tablet or other), when you open the push notifications, links you engage with in the email, your interaction with text messages we send to you, your mobile carrier, your interaction with our sites, what services you click on, what services you add to your cart, audio and chat text files created through voice mail, phone calls or chat interactions with, to or from our customer services team, the dates of any communications between us, and your communication preferences.

3. HOW WE USE YOUR INFORMATION

We may use information about you for a number of purposes, including:

1) Providing, Improving And Developing Our Services

  • Reviewing and analyzing Usage Information and Technical Information to improve our sites.
  • Reviewing and analyzing Usage Information across site(s) to determine the performance of content on the site.
  • Using Transaction Information and Financial Information to process and record payment transactions or money transfers.
  • Using Identity Information, Contact Information Transaction Information, Usage Information and Profile Information to provide you with the HanMaru Mart Services and features you choose to use.
  • Using Transaction Information to display your historical transaction or Service appointment information.

2) Communicating With You About Our Services

  • Using Contact Information, Identity Information and Profile Information to respond to your questions or concerns, or mailing promotional or other materials to you.
  • Using Contact Information, Identity Information, Profile Information, Usage Information, Social Media Information and Transaction Information to send you information we think you may find useful or which you have requested from us about our Services and the industry we serve.
  • Using Contact Information, Identity Information, Social Media Information, Marketing and Communication Information and Usage Information to send push notifications, text messages or emails to your desktop or Wireless Device to provide updates on relevant Services, which can be managed through your computer, HanMaru Mart application or your Wireless Device browser.

3) Protecting Our Services And Maintaining A Trusted Environment

  • Using Profile Information, Usage Information, Technical Information, Transaction Information and Financial Information to enforce our Terms of Service or other applicable agreements or policies.
  • Using Identity Information, Contact Information, Usage Information and Profile Information to verify your identity.
  • Using Usage Information, Transaction Information, Financial Information to comply with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process.

4) Advertising And Marketing

  • Using Identity Information, Contact Information, Transaction Information, Demographic Information, Technical Information, Marketing and Communication Information to market our Services.
  • Using Identity Information, Contact Information, Transaction Information, Social Media Information, Demographic Information, Marketing and Communication Information to communicate with you about opportunities, products, Services, to administer our customer loyalty program, promotions, discounts, incentives and rewards offered by us and select partners.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. HanMaru Mart does not sell the personal information of minors under sixteen (16) years of age. However, we may share your information with third-party service providers, corporate transactions, or for legal purposes as described in our full policy.

5. COOKIES POLICY

Like many online platforms, HanMaru Mart and its analytics vendors use server logs and automated data collection tools, such as browser cookies, pixel tags, scripts and web beacons. These tools are used for analytics purposes to enable HanMaru Mart to understand how users interact with the sites and Services. You can manage cookies through your browser settings.

6. HOW LONG WE RETAIN YOUR INFORMATION

We generally retain your information as long as reasonably necessary to provide you the Services or to comply with applicable law. In some cases, anonymized information may be retained indefinitely for statistical purposes.

7. CONTACT INFORMATION

Please contact HanMaru Mart with any questions or concerns regarding this Privacy Policy.

HanMaru Mart
1555 Venice Blvd
Los Angeles, CA 90006
Phone: 1-866-714-4686
Email: [email protected]

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